About
The Client Experience Behind Prestige Property
Francesca Raucci | Director · Client Experience Advisor · Licensed Real Estate Agent
Francesca Raucci is Director and Client Experience Advisor at Tom Pellegrini & Partners and a Licensed Real Estate Agent in Queensland. Her role is centred on client experience, communication, presentation and the careful coordination of details that sit around significant property, relocation and lifestyle decisions.
"Every client deserves to feel supported, informed and well looked after — every step of the way."
Contribution to Tom Pellegrini & Partners
Francesca has been closely involved in the development of Tom Pellegrini & Partners from the outset, contributing to the practice's client-experience focus, creative direction and visual identity — including the creation of the Company logo.
Her contribution reflects many of the qualities she brings to client relationships: care, creativity, organisation, warmth and an appreciation for presentation, trust and detail.
Perspective & Understanding
Originally from Italy and now based in Brisbane, Francesca brings a strong understanding of lifestyle, family priorities, cultural adjustment and the practical realities involved in relocating to a new country. That perspective supports Tom Pellegrini & Partners' work with clients considering Brisbane, Noosa, the Sunshine Coast and South East Queensland as part of a broader property, family or lifestyle decision.
Approach
With a background shaped by creativity, client service and attention to detail, Francesca helps ensure that every client interaction feels thoughtful, organised and aligned with the premium standard expected in prestige property. Her approach is warm, discreet and highly considered, with a focus on helping clients feel supported, informed and well looked after throughout the process.
At Tom Pellegrini & Partners
At Tom Pellegrini & Partners, Francesca works alongside Tom to support selected clients across prestige property, property-related investment, development opportunities and relocation advisory, contributing to the practice's commitment to strategy, insight, discretion and results.
"Every client deserves to feel supported, informed and well looked after — every step of the way."
Francesca
A personal commitment
A Refined Client Experience
Francesca's role helps ensure that the client experience reflects the same level of care, preparation and attention to detail expected in prestige property.
From presentation and communication to coordination and follow-through, her focus is on helping clients feel supported, informed and well looked after throughout their engagement with the practice.
Qualifications & Designations
*Qualifications and professional designations obtained overseas
Profile
Areas of Focus
Client Experience
Thoughtful, organised and highly considered care throughout each engagement.
Property Presentation
Supporting the presentation standards expected in prestige property.
Relocation Support
Practical insight for clients navigating family, lifestyle and cultural adjustment.
Communication & Coordination
Careful coordination of the details that surround significant property decisions.
Prestige Service Standards
Upholding the premium level of service clients expect at every touchpoint.
Creative Direction & Brand Presentation
Contributing to Tom Pellegrini & Partners's visual identity and client-facing communications.
Connect with Francesca
Follow Francesca for client-experience perspectives, property presentation insights and informed observations on prestige property, relocation and lifestyle decisions across Brisbane and South East Queensland.
Confidential Enquiries
Begin a Confidential Conversation
For clients considering prestige property, relocation, development opportunities or property-related investment decisions across Brisbane, Noosa, the Sunshine Coast and South East Queensland, Tom Pellegrini & Partners offers confidential introductory conversations.